Frequently Asked Questions

What is Prilet?

Prilet is the operational layer for consulting firms and independent professionals. It takes over everything from the offer to the payout: hours calculated each billing week rather than entered daily, invoices generated and sent on your cadence, payments that match themselves to those invoices, subcontracting where both sides of a deal are already reconciled, and job costing so you know what an engagement actually made you.

Your clients get a free account for their projects, their invoices, and how they want to be billed. There is nothing for them to buy, and no fee on what they pay you — Prilet is a subscription, not a commission.

How does it work for consulting companies?

You create resumes for your consultants — skills, experience, availability and hourly rate — and then send your client an offer: one consultant or a whole team, with the rate and dates on it. They accept it in their account, and the project and its assignments exist without either of you typing anything twice.

From there billing is automatic. Hours are calculated weekly from the assignment, your client approves them, and invoices go out on your chosen cadence (monthly by default; biweekly or weekly on Solo Pro and above). Payments arrive directly in your bank account.

Need someone you don’t have? On the Agency plan you can bring in a consultant from another firm as a subcontractor, and Prilet keeps both halves of the deal in step — one set of hours, two invoices, your margin visible on both.

How does it work for hiring companies?

A hiring account is free, and you get one because a consulting firm you work with sends you an offer. Accepting it creates the engagement on the rates and dates written on the offer — you can take all of a team, part of it, or decline.

After that your job is small: each week you see the hours the consultants logged and approve them (or let them auto-approve), and you get one invoice on the agreed cadence covering everybody. Pay it by bank transfer, or turn on ACH auto-pay and stop thinking about it.

What are the fees?

Hiring companies are never charged anything by Prilet. You pay only the hourly rate you agreed to with the consulting company — no platform fees, no processing fees, nothing on top.

Consulting companies have two categories of charges to be aware of:

• Subscription fee to use Prilet (free, base only, or base + per-active-consultant depending on plan). Charged automatically at the start of each month for the prior month's actual usage — no upfront commitment. See the subscription question below for plan details, or the pricing page.
• Stripe ACH transfer fee — currently $5 per payout — for depositing your earnings into your bank account. Charged by Stripe (not Prilet) and deducted automatically from each payout.

That’s the whole list. Prilet takes no commission on your invoices and no cut of your rates — what your client pays is yours, minus the Stripe transfer fee above.

What subscription plans does Prilet offer?

Subscription plans are for consulting companies only — hiring-only companies pay nothing to use Prilet. There are three tiers:

• Solo Sub — Free. For individuals who only do subcontracting work through other consulting companies on Prilet (no direct agreements with hiring companies).
• Solo Pro — $39/month. For solo consultants working directly with their own clients (one active consultant at a time) — custom-branded invoices, hours & revenue reporting, integrations (QuickBooks, etc.), and weekly/biweekly invoice cadence.
• Agency — $149/month + $39 per active consultant. For consulting firms running multiple active consultants — hire subcontractors, roles & approval workflows, job costing, and priority support.

Billing is monthly in arrears. On the 1st of each month, Prilet generates one invoice for the prior month's actual usage (subscription fee + active-consultant fees, if applicable) and auto-charges the payment method on file. If you sign up mid-month, your first invoice is prorated by calendar days for the partial period. Plan changes mid-cycle are also prorated automatically.

An "active consultant" is any consultant on your roster who logged billable hours during the month. Consultants who didn't log any hours are free.

The Solo plans support one active consultant at a time (you can add more people to your account, but only one can be actively engaged at once). Need more than one working at the same time? The Agency plan supports unlimited active consultants. You can always swap to a different consultant once an engagement ends.

For the full plan-by-plan breakdown, see the pricing page or the subscription billing section of the Help Center.

How do consulting company payouts work?

When a client pays an invoice, Prilet collects the full amount and pays it out to your bank account via Stripe, typically within 2 business days. Prilet takes nothing from it.

Stripe charges its own fee on received payments — for ACH and wire transfers, typically $5 per received payment. That is deducted by Stripe, not by Prilet.

The Prilet subscription fee is billed separately on the 1st of each month — it does not come out of individual payouts.

Example payout breakdown:

Additional Stripe fees may apply in some cases (e.g., cross-border transfers, currency conversion, or instant payouts). For full details, see Stripe’s pricing page.

What payment methods are supported?

Prilet supports two payment methods:

• ACH Auto-pay — Connect your bank account and payments are automatically debited on the due date. This is the recommended option.
• Manual Bank Transfer — Initiate payments manually via ACH or wire transfer using the provided bank account details. Best suited for enterprise accounts payable processes.

How do I change a rate on work that’s already running?

You don’t edit it. A rate is part of what both sides signed when the assignment was accepted, so it stays fixed for as long as that assignment runs — there is no rate amendment, and no week is ever billed at two different rates.

A rate change is a new offer and a new assignment, starting after the current one ends, usually on the same project:

• End the current assignment on the changeover date if it doesn’t already end there. Ending early respects the notice period; anything earlier needs the other side’s approval.
• The consulting company sends a fresh offer at the new rate.
• The hiring company creates the next assignment from it, dated to start the day after the last one ends.

The changeover can fall mid-week: each assignment bills its own days, so the week splits into the days before at the old rate and the days after at the new one. The agreement between the two companies is untouched and nobody re-signs it.

Subcontracting works the same way, including when only the sub rate is changing. What a prime pays a sub is named on the prime’s offer to the end client, so changing it needs a new offer and a new pair of assignments even if the client’s rate stays exactly the same. The arrangement between the two firms isn’t touched — it carries the floor, the least the sub can be paid, and only lowering that floor requires a new arrangement.

What are payment terms?

Payment terms define when an invoice is due after it’s issued. Terms are agreed per assignment: a consulting company can set its preferred payment terms, and the hiring company confirms the terms when sending a proposal. Available terms include:

• Due on Receipt (Net 0) — Payment due immediately upon invoice
• Net 15 — Due within 15 days
• Net 30 — Due within 30 days
• Net 45 — Due within 45 days
• Net 60 — Due within 60 days
• Net 90 — Due within 90 days

A consultant has one hourly rate that applies regardless of the terms chosen — terms change when the money arrives, not how much of it there is. Your default sits on your company profile and seeds each new agreement, so you set it once.

How does billing work?

Prilet tracks hours by exception rather than by daily entry. They are calculated automatically each week from the assignment terms (hours per day, working days, minus holidays and time off). A billing week normally runs Monday through Sunday, but if a calendar week crosses a month boundary it is automatically split so that each portion is billed to the correct month. If an adjustment is needed — for example, a sick day — the consultant submits a quick adjustment request. The hiring company has 48 hours to approve or reject it (unanswered requests are auto-approved).

Ready-to-invoice billing weeks are consolidated into invoices on the agreement's invoice cadence. The default is monthly (generated for the prior month), and consulting companies on Solo Pro or above can instead bill biweekly or weekly — useful for subcontracting and faster cash flow. By default, all billing for a given client is combined into a single invoice per period. However, hiring companies can create Invoice Groups to split billing by project, department, or cost center — each group generates its own separate invoice. Every invoice includes a line-by-line breakdown of each week, and a downloadable PDF is attached to the email notification.

Can I invoice expenses through Prilet?

Yes. In addition to consulting hours, you can invoice customers for billable expenses (e.g. travel) and manual ad-hoc charges. This keeps every amount a customer owes on the same payment rail so it reconciles automatically — important once a customer pays into your Stripe virtual bank account, where a payment with no matching Prilet invoice can’t be reconciled.

• No fee or markup. Expense and manual invoices are a full pass-through. The customer pays the exact amount and you receive all of it.
• Separate invoices. Expenses and manual charges are billed on their own invoices (one invoice per expense report), not merged into a services invoice.
• Routes like services. Tie an expense to the assignment it relates to and it inherits that assignment’s invoice group and recipients — so the right people are billed, exactly as with hours.
• Stripe-live customers. You can raise these invoices once the customer has been migrated to Prilet (live on Stripe).
• Zoho Expense import. If you use Zoho Expense, connect it under Settings → Integrations and billable-to-customer expenses import automatically into your inbox.

Consulting admins manage these under Invoices → Billable Expenses (and Invoices → Manual charge for one-offs). Imported expenses that can’t be auto-routed appear under the Needs mapping filter for you to assign. If a payment ever arrives without a matching invoice, you can create one directly from that payment on the reconciliation screen.

Can I pause or hold payments?

Yes. Hiring company admins have two options for pausing payments:

• Invoice-level hold — Place a hold on a single invoice from the invoice detail page. Useful for resolving a specific dispute while other invoices continue to be paid normally.
• Company-level hold — Block all payments to a consulting company from the Payment Holds page on your dashboard. This holds all current unpaid invoices and automatically holds any future invoices generated for that company. Ideal when you need to proactively freeze payments before new invoices arrive.

When a hold is in place, auto-pay is skipped and the consulting company is notified. When the hold is released, payment processing resumes. Company-level holds only release invoices that were held by the company hold — any invoice you manually held for a different reason stays held.

What happens if an invoice is wrong, or never gets paid?

The consulting company that issued an invoice has two terminal actions for cleaning it up:

• Void — for an invoice that was billed in error (wrong hours, wrong rate, wrong assignment). Available while the invoice is still sent with no payment recorded. Voiding cancels the invoice and reopens its billing weeks so a corrected invoice can be issued.
• Write off — for an invoice that was billed correctly but the open balance will never be collected (client is bankrupt, dispute settled for a partial amount, etc.). Available from sent and partially paid. The work stays invoiced, any payment received is kept, and the unpaid portion is recorded as bad debt. Both parties are notified by email.

Both actions are irreversible and require typing the invoice number to confirm. Once an invoice is paid (or in payment processing), neither action is available — contact support if you need a refund or correction at that point. See the Help Center for the full step-by-step guide and a side-by-side comparison.

Do I need to submit timesheets?

Not in the daily sense. Your hours are still tracked and still on the invoice — they just start from the assignment terms rather than from something you type in. Each week is hours per day multiplied by working days, with time off (vacation, sick days) and public holidays tracked separately and deducted for you. You only intervene when a week differs from the plan, and that's a one-click adjustment request.

How do I get started?

Getting set up on Prilet takes just a few minutes:

• 1. Create an account — Sign up with your email, name your company and pick a plan. Clients you bring on don’t sign up for anything: they get a free account by accepting your offer.
• 2. Set up your team — A guided setup asks whether you’re the consultant or you’re placing someone, then walks through the resume and connecting your payout account. It only asks for what’s still missing.
• 3. Send your first offer — A consultant offer or a project offer, with rates and dates. When they accept, the project, its assignments and the billing all exist — no setup call, no import.

Why isn’t my consultant resume live yet?

A resume goes live once it has a title, a summary, at least one skill, an availability period (created for you automatically), and a verified Stripe payout account. Live means it can go out on offers and assignments — Prilet flips it the moment the last piece is in place and emails you to say so.

The usual hold-up is Stripe verification, which can take anywhere from a few minutes to a few hours after you finish its form. You go live as soon as it clears. Reopen the setup from your dashboard to see exactly what’s outstanding. One other possibility: the free Solo Sub and Solo Pro plans allow one active consultant at a time, so a second resume stays hidden until the first is deactivated or you upgrade to Agency. See the Help Center for the full checklist.

Can I invite my clients, consultants, or subcontractors to Prilet?

Yes. Company admins can use Invite to Prilet (Dashboard → Administration) to invite external companies onto the platform — each invitee creates their own account. Hiring companies can invite independent consultants and consulting firms; consulting companies can invite customers, owner-operator subcontractors, and subcontractors placed through a firm.

Each invite type comes with a ready-to-send message you can edit (or save a reusable version of), a live preview of the branded email, and a signup link that pre-selects the right plan for your invitee. Replies come straight to you, and you can track whether each invite has been accepted and resend it if needed. See the Help Center for details. (Adding a teammate to your own company is separate — use Settings → Users.)

For subcontractor invites there are two extra conveniences: enter the hourly rate you already agreed and it’s pre-filled on the offer they send you, so nobody retypes a number you both already settled; and once their resume goes live that offer arrives on its own, ready to turn into an arrangement.

Is my data secure?

Yes. Prilet uses industry-standard security measures including encrypted data transmission (TLS/SSL), secure password hashing, and role-based access controls. All payment processing is handled by Stripe (PCI DSS Level 1, SOC 1 & SOC 2) — we never store full credit card numbers or bank account details on our servers. Two-factor authentication is mandatory for every user, so every account is protected by a second factor at login.

Still have questions?

We're here to help. Check out our Help Center for detailed guides on every feature, or contact our support team directly.